KATHLEEN: Are you cold? HANK: Yes, a little. KATHLEEN: I wonder if we can change the temperature. HANK: I tried before. There are no buttons on the air conditioning. KATHLEEN: There must be buttons. How do they turn it on and off? HANK: I think it is centrally controlled. They control it at the main desk. KATHLEEN: Well, they have it too cold in here.I want to be warmer. I won't be able to sleep. HANK: I'm going downstairs for more drinking water. I will ask them. KATHLEEN: What did they say about the air conditioning? HANK: They said it is centrally controlled.All the rooms are the same. They can't change it. KATHLEEN: That's stupid. How can I sleep in this? HANK: You can wear more clothes. KATHLEEN: Did you ask them to send more blankets up?These blankets they use are too thin. HANK: No, I didn't think of it. KATHLEEN: I will call them. VOICEOVER: Front desk. KATHLEEN: Hello. Yes. I would like some more blankets in my room. It's too cold. VOICEOVER: And your room number, Ma'am? KATHLEEN: I'm in room 224. We need a lot of blankets. VOICEOVER: Alright, I'll have someone bring them right away. KATHLEEN: Thank you. May I ask you one more thing? VOICEOVER: Of course, Ma'am. KATHLEEN: My husband and I would like a wake-up call tomorrow morning. VOICEOVER: What time would you like that? KATHLEEN: 7:30. VOICEOVER: Alright. A wake-up call at 7:30 AM. Room 224. Anything else? KATHLEEN: No, nothing else.